Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

0
Not a bug

Monitoring task don't stop after delete test

Alwin 9 years ago updated by Ilya (Here to help) 9 years ago 3
I have deleted a full page monitor test for www.alwin.photography/black-and-white-photography

However, the test is still running! I can see in my webstats that Anturis is performing the full page monitor task still every 10 minutes.

How is that possible, and hot to stop this?

Thank you for your help!
0
Answered

MySQL failed with error code 1600

bgomberg 10 years ago updated by Ilya (Here to help) 10 years ago 2
I am trying to set up a MySQL monitor and am running into an error 1600. I logged into MySQL locally through the server and ran a SHOW STATUS just to make sure it is working and it is. Is there any other permissions the MySQL user needs?
0
Answered

Auto deploy Windows Agent on Amazon Web Services - Ec2

saturn 10 years ago updated by Konstantin (Here to help) 10 years ago 4
Hi there,

We have taken a free trial of Anturis as it fits exactly what we are looking for from a monitoring solution. We have a mixture of Linux and Windows machines, the Linux machines run the auto install command on boot no problem however there does not seem to be an auto or silent install option for Windows Server.

We setup base Amazon Machine Images for the Windows machines that we need, so I installed the Windows agent on the base image in the hope that it would spin up and I could just add the monitor for the new machine in the Anturis Infrastructure UI.

However in the list of available servers the latest machine seems to replace the previous one? The issue is the agent_uuid not being unique as it takes this from the first install on the original base image. 

I have managed to add additional machines by running agent-config.exe --set and specifying the parameters after this with the agent_uuid incremented instead of uninstalling and re-installing on each machine. 

As we scale up and down often do you have any solutions to this preferably as little manual setup as possible, any auto install scripts or advice on a batch file / powershell script to run on boot to set the parameters to be unique? 

Cheers,

Colin.
0
Answered

How to script silent install of Windows Anturis agent

gumbuya 10 years ago updated by Ilya (Here to help) 10 years ago 6
The documentation does not explain what installer parameters to use that a Windows Anturis agent can be completely installed and configured to connect with a one-line execution.

http://wiki.anturis.com/index.php?title=How_to_setup_monitoring_of_a_Windows_machine
0
Not a bug

Linux Agent installation error

InteractMarketing 11 years ago updated by Konstantin (Here to help) 11 years ago 2

Trying to install Linux Agent, but after file was downloaded it returns errors:


sh: line 18: ./install-anturis-agent.sh: Permission denied
sh: line 19: /opt/anturis/bin/agent-config: No such file or directory


All executed as root

0
Answered

Anturis agent error 500

BASTechnologies 10 years ago updated by Ilya (Here to help) 9 years ago 7
I occaisionally (once or twice a fortnight) get an error 500, cannot connect to the agent. The monitors I have need 2 valid responses to clear the error state so the incident will show at least 2 minute outage if this event occurs. Is there a setting that I can use to ignore brief agent connectivity issues to avoid alerting on intermitent error 500's?
0
Answered

How do i setup reports?

nayyarg 10 years ago updated by Konstantin (Here to help) 10 years ago 2
Need some help setting up reports. When I go tot he Reports tab, it's blank.
0
Under review

Long URL cut down, thus reports errors

reevio 9 years ago updated by Ilya (Here to help) 8 years ago 3
I want to test my api, by checking the endpoints. Some of the endpoints require get parameters. The url is around 500 characters long. Anturis cuts it down, and so errors are reported. Get param limit in browser is at least 2000 characters - chrome, ff goes up to 4K, so 500 char long uri is not an extremely long one. Could you please fix this?
Answer
Ilya (Here to help) 8 years ago

Please use monitor wizard to create monitor with complex path:

1. In already created component press Add/Remove monitor button

2. Press Add custom monitor

3. You will see the Monitor wizard

4. Select HTTP/HTTPs monitor

5. Enter host and do not forget activate security:

save image

6. On the next step enter path:

save image

0
Not a bug

Viewing monitor chart paging does not work. Cannot page to the right.

rd2inc 10 years ago updated by Konstantin (Here to help) 10 years ago 2
I was going back into history by hours.  When I clicked the right arrow to move forward the chart reloaded, but the time did not move nor did the chart data.  On latest version of Chrome on a MacBook Pro.
0
Not a bug

anturis showing agents down error 500

BASTechnologies 10 years ago updated by Ilya (Here to help) 10 years ago 2
anturis.com showing agents down error 500 but agents show they are connected to server