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Under review

Periodic maintanence mode

9 years ago • updated by 9 years ago • 3

HI,

I have setup a monitoring for one of our servers - is there any possibile that I will disable monitoring for checks every day between 4 and 5 AM? Our server is processing bunch of crons at this moment and is not available, but this is planned - and I would like to avoid monitoring non working resources...

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Fixed

Status rule not executed?

11 years ago • updated by 8 years ago • 6

I have set to check a web server (port 80) each 5 minutes with a status rule:

- Minimum check failures: 3

- During subsequent checks: 3

- passed checks to OK: 1

Based on that I should to get an error message when a web site will load slow (above 1000ms) at least 3 times in a row (overall after 15 minutes), but I'm getting an error message on each slow page load each 5 minutes.

Any idea what can be set wrong?

Thanks

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Fixed

Anturis central system alerting intermitten loss of server agent metrics

10 years ago • updated by 10 years ago • 6

In recent days, we have been receiving a flood of alerts about the loss of server agent metric reports, only to have them restored shortly after.

Is the central system that collects the agents' data going through some sort of update? There does not appear to be anything wrong with our servers/agents (and for all of them to fail at the same time is one massive coincidence).

We tried configuring the monitors to alert at a higher number of successive failures, but it seems that rule does not apply to this type of situation; we still getting massive alert burst whenever the central system fails to pick up metrics from our servers.

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Fixed

Up-time report ERRORS

9 years ago • updated by 9 years ago • 3

Hi

I enabled the daily/weekly/monthly.
Most days everything is 100% which is great.
On days we have problems, the report appears to not always show the correct calculations.
I believe this is because I stopped the monitor during the incident.

Example: Daily up-time report fo 10 Dec 2014

Syst3046

99.8%

0.2% - 3min

Syst3083:Ping

7.0%

93.0% - 22h 18min

The monitor "Syst3083:Ping" is under component Syst3046.
The report for Syst3046 appears ok.
The report for Syst3083:Ping does not appear ok.
The incident for Syst3083 started at 20:41.
I realized that this was not an outage but a scheduled maintenance and so I stopped the monitor.
I restarted the monitor after the work was complete, which was roughly an hour later.
The daily report appears the monitor was down for 22 hours.
This is obviously incorrect since the monitor was up from 00:00 to 20:40.

Please let me know.
Thanks.

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Answer

9 years ago

Hi,

We've fixed it. Please check

Completed

Rename infrastructure

10 years ago • updated by 10 years ago • 5

Is there any way to rename an infrastructure? If not, then this could be a feature request

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Answer

10 years ago

Now you can rename infrastructure and create the new one.

Answered

Getting 1600 error when trying to connect component to MySQL

10 years ago • updated by 10 years ago • 3

I have looked through this forum to try and find an answer, but I have not had any luck with the other solutions. I have the agent running, which I installed in WHM, but I cannot get MySQL monitoring to work. I keep getting 1600 Access Denied error when I enter in my credentials. I have tried root and another user that has access, to no avail.

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Under review

Active Page Title Like Gmail Plugin

10 years ago • updated by 10 years ago • 1

I'd like to propose the idea of an active updated Title for the page tab.
Gmail uses this idea with the lab plugin (Unread message icon)
For example, right now it just says: "Anturis"
What about having it say: "Anturis (0 Down | 32 Up)"
or something similar.
I like to keep the page up to monitor status of servers and sites and it's a quick way to see what's up or down without having to open the tab.
Thoughts?

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Answered

Are Windows Servers counted as one monitor or multiple?

9 years ago • updated by 8 years ago • 2

A quick question in regards to monitors. If I add a "Windows Server" and have it monitoring the Disk Space, Memory and CPU is that counted as 1 monitor or 3? Just trying to figure out the pricing.

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