Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

0
Answered

Recieve report user/group responsible components

iblox 10 years ago updated by Ilya (Here to help) 10 years ago 2
Is it possible to to set a group or user to get a daily/weekly/monthly report but only the components that they're responsible for?
0
Not a bug

Install on Domain Controller

steve leroux ntl 10 years ago updated by Ilya (Here to help) 10 years ago 15
We get an error when installing the Anturis Aagent on the Windows Domain Controller.
"Anturis Monitoring Setup Wizard ended prematurely".

The install log shows this after Installfiles:
-------------------------------------------------------------------------------------
Action 12:33:40: InstallFiles. Copying new files
InstallFiles: File: agent-service.exe, Directory: C:\Program Files\Anturis\Anturis Monitoring\, Size: 348160
...
InstallFiles: File: Microsoft.VC90.CRT.manifest, Directory: C:\Program Files\Anturis\Anturis Monitoring\Microsoft.VC90.CRT\, Size: 442
Action 12:33:43: CallAddUserToGroup.
DLL_AddUserToGroup: Initialized.
DLL_AddUserToGroup: Get ANTURIS_USER_NAME=__Anturis_Agent__
DLL_AddUserToGroup: Check XP: 0
DLL_AddUserToGroup: Try to get name for WinBuiltinPerfMonitoringUsersSid
DLL_AddUserToGroup: Failed to lookup account sid (1332)
DLL_AddUserToGroup: Error 0x80070534: Failed to add user to WinBuiltinPerfMonitoringUsersSid
Action ended 12:33:43: InstallFinalize. Return value 3.
Action 12:33:43: Rollback. Rolling back action:
Rollback: CallAddUserToGroup
...
-------------------------------------------------------------------------------------
0
Answered

The target host or service is down or unreachable from this location.

Zenportfolios 11 years ago updated by Konstantin (Here to help) 11 years ago 1
Hi,

We have 3 synthetic transactions going to 3 different hosts. we are using the CA-Vancouver agent and it alerted us on all 3 sites with this error "The target host or service is down or unreachable from this location."

At this time, the sites are up and responsive.

Is this agent having issues?
Answer
CA-Vancouver location is updated.
0
Answered

Can I monitor when any file exceeds 1.8GB in a specified directory?

abeta 11 years ago updated by Konstantin (Here to help) 11 years ago 3

Can I monitor when any file exceeds 1.8GB in a specified directory?

0
Answered

Upgrading Linux agents?

thinkering 11 years ago updated by Konstantin (Here to help) 11 years ago 3
What is the best method to upgrade an agent?  I have a few older agents running 2.1.0.6XXX and I see that new agent installations are getting 2.1.7020.

-Jacob
0
Answered

Alerts only when multiple components are unavailable

Landgate 10 years ago updated by Ilya (Here to help) 10 years ago 1
Is there a way I can get an alert only when multiple components have an issue ?
I'd like an alert only when all 3 component monitors are down.
Answer
Ilya (Here to help) 10 years ago
Unfortunately, we don't have such feature. We will think about it
0
Answered

Installed software on two linux instances but only one system is appearing

iwssuk 10 years ago updated by Ilya (Here to help) 10 years ago 2
I have just installed anturis software on two linux machines but only one is appearing in the control panel. I don't know why the other server is not appearing or is there anything wrong i am doing in the control panel.

Please help

thanks
0
Answered

What privilages does my mysql user need?

Michael Hall 11 years ago updated by Ilya (Here to help) 10 years ago 2
Hiya

I am creating a mysql user specifically for monitoring as we do not wish to use root. What privilages do you reccomend for this?

Mike
0
Completed

Asia pacific

larsrohdin 11 years ago updated by Ilya (Here to help) 9 years ago 3

Pretty cool service here. I like it a lot.


Any plans on adding locations in asia/pacific?