Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

0
Under review

403 on my Basic Auth call to my API

Tourboks 9 years ago updated 9 years ago 5

I am using the guide you have published here to set up some calls to my Basic Auth protected ssl API. But I am getting 403. The method POST is ok, https is setup, if I copy paste the url and the username-password on POSTMAN it then returns some results. Am I missing something?



0

Added new web monitoring but it is not showing on dasboard

TWO 9 years ago 0

Added few new web monitoring but it is not showing in the dasboard, but I am able to see them in drop down list. And thus I am not able to link the web pages with the servers and creat a relation.


0

log monitor not finding key words

ianiliff 9 years ago 0

Hello,

I am trying to monitor a .log file for keywords. I am triggering the server to write errors to the log file but anturis is not catching them. I have tried the full phrase, part of the phrase the syntax of a "status string" and "wildcard" any better documents than the one on your website detailing how to set this up and what each option does? Log is returning clear and there are defiantly errors in it.

0
Under review

Website monitoring returns 301 instead 200

InteractMarketing 9 years ago updated by Ilya (Here to help) 9 years ago 1

HTTP Response
Headers
Status 301
Reason Moved Permanently
Date Thu, 26 May 2016 20:47:01 GMT
Server Apache
X-Powered-By PHP/5.5.35
Location http://www.childrensmedgroup.com/
Content-Length 0
Connection close
Content-Type text/html; charset=UTF-8


When site loads fine even Anturis Transaction Recorder show as 200 OK


Any idea what is going on

0

Relatório

NovigoWD 9 years ago 0

Gostaria de saber onde posso encontrar os relatórios do monitoramento. E como faço para importalos.


Se puderem me ajudar informando o passo a passo.

0
Under review

Software error

gftservice 9 years ago updated by Ilya (Here to help) 9 years ago 1

Software error:

Can't use a hash as a reference at /usr/local/cpanel/Anturis/Discover.pm line 44.
Compilation failed in require at /usr/local/cpanel/whostmgr/docroot/anturis/index.cgi line 10.
BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/anturis/index.cgi line 10. 

For help, please send mail to this site's webmaster, giving this error message and the time and date of the error.

0
Under review

General Plugin Failure Error Code 8

sundental 9 years ago updated by VPBWebCam 8 years ago 6

I am having an ongoing issue with several of my installations that are monitoring windows services. Everything will be running fine and then I will get the notification that Windows Services Monitoring is no longer working due to a general plugin failure. I have tried to reinstall with the latest MSI but the problem just comes back up. Tells me to look into the error logs but there is no useful information there. This is disconcerting seeing as this was one of the major sells for me.

0
Under review

Agent won't connect on Debian Linux server

Zbyszek Matuszewski 9 years ago updated by Ilya (Here to help) 9 years ago 2

After fresh install agen't cannot connect. Got this (tried twice with same result):


root@server:~# curl -k -s https://anturis.com/api/1/agent/install/webvizar/84f16fd5082743f4_nop | sh

% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 20.8M 100 20.8M 0 0 4491k 0 0:00:04 0:00:04 --:--:-- 4999k

Installing...

creating /opt/anturis...
creating /opt/anturis/bin...
creating /opt/anturis/etc...
creating /opt/anturis/lib...
creating /opt/anturis/log...
creating /opt/anturis/data...
creating /opt/anturis/lib/imageformats...
Starting Anturis Agent
Setting settings...
Can't connect to agent
Setting settings...
Can't connect to agent
Connecting to server...
Can't connect to agent


Log fragments:


2016.04.14 17:06:42 0.437 LOGGING: Info: ****************************************************

2016.04.14 17:06:42 0.437 LOGGING: Info: ****************** Logger Started ******************
2016.04.14 17:06:42 0.437 LOGGING: Info: ****************************************************
2016.04.14 17:06:42 0.437 LOGGING: Info: logfile log level = Info
2016.04.14 17:06:42 0.437 LOGGING: Info: console log level = Error
2016.04.14 17:06:42 0.862 SERVICE: Info: System event: Information: Anturis Monitoring Agent started
2016.04.14 17:06:43 1.638 PLUGINMGR: Info: Initializing plugin manager
2016.04.14 17:06:43 1.638 PLUGINMGR: Info: 11 native plugin(s) found:

...

2016.04.14 17:06:53 11.767 SERVCON: Info: agent_name=server
2016.04.14 17:06:53 11.767 SERVCON: Info: user_name=webvizar
2016.04.14 17:06:53 11.767 SERVCON: Info: provider=QNAM

...

2016.04.14 17:06:53 11.767 SERVCON: Info: fail_pause_waittask_max=10000

2016.04.14 17:06:53 11.774 MSGBUS: Info: bus device with id 112 registered

2016.04.14 17:06:53 12.073 SERVREQ: Info: Expected server certificate: QSslCertificate( "3" , "eb:53:07:d6:30:f9:27:c5" , "Ytuef6wSpywDGnTSQ5t5fw==" , "Internet Widgits Pty Ltd" , "Internet Widgits Pty Ltd" , QMap() , QDateTime("Ĺ
) )
2016.04.14 17:06:54 12.348 CTLCNTR: Info: Initializing control connector
2016.04.14 17:06:54 12.348 LOCALCON: Info: listening at 44771
2016.04.14 17:06:54 12.897 SERVREQ: Info: Redirection attempt 1 -> https://anturis.com/api/1/agent/authenticate

2016.04.14 17:06:54 13.026 SERVREQ: Error: Request POST to https://anturis.com/api/1/agent/authenticate failed (ServerAuthenticationError: AuthenticationRequiredError("Host requires authentication"): 401("Unauthorized")) with QVariant(QVariantMap, QMap(("error", QVariant(QString, "StatusUnauthorized") ) ) )

0
Answered

Copy and paste password

makedo 9 years ago updated by Ilya (Here to help) 9 years ago 3

I use 1Password for password management and can't copy/paste in my secure password. Is there any way around this?