Under review

General Plugin Failure Error Code 8

8 years ago • updated by 7 years ago • 6

I am having an ongoing issue with several of my installations that are monitoring windows services. Everything will be running fine and then I will get the notification that Windows Services Monitoring is no longer working due to a general plugin failure. I have tried to reinstall with the latest MSI but the problem just comes back up. Tells me to look into the error logs but there is no useful information there. This is disconcerting seeing as this was one of the major sells for me.

Vote

Replies 6
Oldest first
- Newest first
- Oldest first

Under review

8 years ago

Hi,

Please send log files from C:\ProgramData\Anturis Monitoring to support@anturis.com. You can zip it before sending. We will investiagte it.

Sorry for the inconvenience.

8 years ago

Hi, Ilya,

I am suddenly having the same issue, and can't seem to cause the error to go away. Only for monitoring of services, and only on one of the three machines I'm monitoring. Has there been any activity on finding a solution for this?

Thanks

8 years ago

Please send us log files from C:\ProgramData\Anturis Monitoring to support@anturis.com. You can zip it before sending. Also please indicate your account name

8 years ago

I have same issue. I am using aws ec2 server. Kindly help in this.

8 years ago

Same Here - Any resolution?

7 years ago

I had same symptom. Drove me crazy all day. Uninstalled the agent manager and reinstalled and it started working.

Customer support service by UserEcho