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Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

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Plesk Onyx Monitoring

GT-R 8 years ago 0

Is there any Plugin for Plesk Onyx?

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Answered

Receipts

Johan 8 years ago updated by Ilya (Here to help) 8 years ago 2

Can we have payment receipts for july and august, thank you

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My monitors don't detect outages anymore

HGC 8 years ago updated by Ilya (Here to help) 8 years ago 2

I have just simple ping monitors of a few HTTP servers. They used to work perfectly, sending SMS and all. After the plan was downgraded to Free (after trial) - or maybe it's just a coincidence - not only it no longer alerts about outages, but the online portal shows ever-online state. We had some very clear outages recently, and the online portal never changed from "green" status for any of the services.


Did anyone else experience a similar issue?

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Answered

monitor ssl certificate expiration

labelmastersoftware 8 years ago updated by Ilya (Here to help) 8 years ago 2

How do I create a monitor that checks my SSL cert expiration?

Answer
Ilya (Here to help) 8 years ago

Hello,


To monitor certificate need to create HTTPS monitor. It is described in section "Adding an HTTPS Monitor" http://community.anturis.com/topics/686-http-websites-web-services/ 

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Under review

specific services to monitor

trendleteam 8 years ago updated by Ilya (Here to help) 8 years ago 1

Hi I would like to ask how we can monitor the specific services that is currently running? thank you

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Workstation want to use for sending not appearing under network channel, other components working fine

TTG 8 years ago 0

Setup an agent that I want to use as the sender for a network channel component but it will not appear under network channel even though other components seem to be reporting fine.

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Does MySQL monitor support remote MySQL server monitoring?

Vitaly Karasik 8 years ago 0

When I'm adding new MySQL monitor, it allows me to configure only port/user/password, not server address.
So it seems that I'm not able to monitor MySQL RDS instance on AWS?

Thank you,

Vitaly

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Cloned VM, how to replace agent with new ID

appuspa 8 years ago updated 8 years ago 1

Hi, I cloned an linux VM with Anturis agent already installed, the problem is that when I try to add a new component in anturis, the agent is replacing each other, I even try to remove the agents and reinstall but still overriding each other, also I tried to change the entry agent_name= in the anturis ini config, the server name changes in the anturis console but still replacing each other, how can I do in this situation? Usually I scale-up the farm cloning the VMs is there a solution in my case?


thank you so much.

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How can I provide read-only access to my dashboard for my colleagues?

vchurak 8 years ago 0

I'd like my colleagues to see health of monitored resources; how to provide them RO access?

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Ability to map status to severity per component/monitor

RezareSystems 8 years ago 0

TLDR:

On a container we want to say some of the monitors report as CRITICAL, some as MAJOR when they have errors. e.g:

  • Server
    • FREE SPACE C:\ - Should map ERROR state to MAJOR severity
    • PING (Host Up) - Should map ERROR state to CRITICAL severity

It would be really good to be able to set severity on a per monitor (or per monitor type) basis. The use case for this is that we are monitoring disk usage and whether the host is up (using ping) for all of our servers. If the ping fails - we consider this CRITICAL, and want to be notified about it straight away (we have txt alerts setup for CRITICAL issues). However, we have the free disk usage setup to error at X GB, which when reached, we want it to be flagged as a MAJOR issue (we don't want to get txts about that, just emails).

Is there a way of doing this at the moment? It looks like you can only set it on a per-server/per-container level, rather than a per-monitor level. Don't really want to have multiple containers for the same server if possible.