Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

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Can't seems to change the notification email

zpg 8 years ago 0

Can't seems to change the notification email, it say a notification has been sent but still no email in my mailbox

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file size

LKFappteam 8 years ago 0

I want to monitor a file size, how can i set up?

Thanks a lot.

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how to monitor network devices on server monitoring page.

zpg 8 years ago 0

I can't seem to login and view the server components and network components on the same page.

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how to record transactions on after opening game in web adobe flesh?

n jojua 8 years ago 0

i have tried Dejaclick with Alertsite, trying to check TestComplete for record my web transaction and actions on web adobe flash, is it possible to track, record and repeat steps like this with appdynamics synthetic monitoring tool:

1. log in to web site
2. choose page "x"
3. open the application which uses, opens in adobe flash
4. move 1$ from main balance to application balance
5. place a bet
6. ensure that bet has been successfully bet.
7. close the page
8. log out

upload this script on dashboard an monitor each steps in charts or graph, with downtime, connect time etc.


how its possible to do this actions using your tool ?


Br

Nodar Jojua

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Started

Incident Jan 16 1:29 - sms fail

steve leroux ntl 8 years ago updated 8 years ago 3

Hi Support,

I had an incident Jan 16 01:29. I did not receive the SMS.

Steve

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Started

notification integration options

Stephen Ingram 8 years ago updated by Ivan Lapushenkov (Here to help) 8 years ago 2

Although the email and SMS notification options are great, it would be nice to have additional options like integrations with Slack and Twilio or something more generic like web hooks.

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Under review

​Hi Dear . i would like to ask about Monitoring Specified Software Applications like Office , Edi . Erp Applications , etc i can get this Feature !?

ariatest2 8 years ago updated by Ivan Lapushenkov (Here to help) 8 years ago 1

Hi Dear .

i would like to ask about Monitoring Specified Software Applications like

Office , Edi . Erp Applications , etc
i can get this Feature !?

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Under review

How long agent takes to show up

iPL 8 years ago updated by Ivan Lapushenkov (Here to help) 8 years ago 1

Just installed a Windows agent and it doesn't show up anywhere. Is there a wait time or is just a matter of being patient.

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Under review

EU-Agents down?

gerberconsulting 8 years ago updated by Ivan Lapushenkov (Here to help) 8 years ago 1

Could it be that both Agents in Europe are down? ICMP from Frankfurt and Amsterdam don't get any answers...

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Answered

view only mode

GUEHRING 8 years ago updated by Alexander Artamonov (Here to help) 8 years ago 1

Is there a way to configure a user with a view only mode?

Can a user receive a notification from only one Monitor? e.g. just critical alerts from a broken Network link on a mailserver.

brgds,

Martin

Answer

Hello Guehring,


>>Is there a way to configure a user with a view only mode?

There is no way to configure a read only user for Anturis console.


>>Can a user receive a notification from only one Monitor?

You can assign a user to a monitor when editing the respective component as shown on p.19 of the Getting Started Guide: https://d2zib73p3hulpx.cloudfront.net/help/Getting%20Started%20Guide%20-%20Anturis.pdf