Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.
Please note that IP address of NL agent has been changed to 5.79.100.165
RAM monitor with % of maximum RAM
Instead of definen maximun available RAM please use %, similar to CPU
Hi,
Thank you very much for your feedback.
This feature will be implemented in the future versions of the product.
Dashboard customization?
I have 23" FullHD display, but still I can see only two graphs in the dashboard. Is there any way to make them more compact?
Hi!
Unfortunately there is no way to do this at the moment. Some Dashboard customisation is planned for the upcoming updates.
Disconnected agent email
Does Anturis send me an email when an agent becomes "Disconnected"? For example, I have 5 Windows servers as components in my site. I only want to be notified when one or more of these servers' agents is not able to contact Anturis (basically, I want to know if they lose internet access or are offline). I don't want to add monitors to them (like PING or HTTP) that would monitor connectivity to a website or server on the internet, because then I get emails about the PING or HTTP times being too long for example. I only want to know if they are simply connected to the internet. I have another internal monitoring solution that I use but won't work if we lose internet - I want Anturis to be able to tell me that we've lost internet.
Linux agent reports wrong free RAM metric
I'm running the latest Anturis agent (installed a few months ago) on Debian 8 server.
Even "free" utility reports about 3GB free RAM:
free -g
total used free shared buffers cached
Mem: 7 4 3 0 0 1
Anturis RAM graph many times reports some random values - see attached screenshot.
Thank you,
Vitaly
Hi astra,
Sorry for our late reply.
Please follow the instructions here: http://community.anturis.com/forums/4-knowledge-base/topics/695-free-physical-memory/
how uninstall anturis agent on ubuntu 16.04 64b
how uninstall anturis agent on ubuntu 16.04 64b ?
Hi amiranda,
Please follow the instructions in this article: http://community.anturis.com/forums/4-knowledge-base/topics/715-private-agent/
Where is the logout button?
Well, I just created an account in order to test the service. But cannot see any logout button. Call me those fanatic ones who don't like to leave sessions open but I would like to explicitly logout from the interface/service. Sorry if it's there but I can't see. Just started exploring about 20 minutes ago.
I have seen issues with non-logout sites in the past, so sugges you to place a logout button in case it is not there. Otherwise, I apologize for being blind.
Thanks
Inderjeet
customizeble e-mail
I would like to know which category I can customize for e-mail alert. (tile, sentence etc.)
Email Notifications
Is there any way to make it so that we only get notified if a website is unstable for a prolonged amount of time (longer than 4 minutes), rather than every minute it goes above the threshold? Thank you!
Customer support service by UserEcho