Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

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Be able to ping using a domain

RezareSystems 8 years ago updated 8 years ago 1

The ability to ping based on a domain name, rather than just an IP address :)

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The report didn't generate on last monday (May 05, 2017).

Celson 8 years ago 0

On last monday the Antures didn't generate report but I need it. Is it possible generate again?

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anturis-agent-service monitor

toya 8 years ago 0

I've enabled the monitoring of the anturis agent on our server, but it shows as red. Monitoring is working as expected for the rest of the components we're monitoring (using the agent)

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Answered

Anturis down?, I cannot login neither im receiving notifications

cpsaez 8 years ago updated by Ilya (Here to help) 8 years ago 2

I cannot login and notifications are not beeing sent. Status?

Answer
Ilya (Here to help) 8 years ago

Hi. 

Unfortunately, we had issue which affected part of accounts. This issue has been fixed yesterday evening. Sorry for the inconvenience. Please let us know if the issue persists

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I want to monitor Apache tomcat server through this tool is it possible

ashrothi 8 years ago 0

I want to monitor Apache tomcat server through this tool is it possible because i didnt install apache 2 and my Web API's are deployed on tomcat server

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Is it possible to monitor CPU temperatures under Windows?

Marcin Wilk 8 years ago 0

Is it possible to monitor CPU temperatures under Windows?

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can anyone assist with configuring monitoring packet loss?

zpg 8 years ago 0

Need assistance configuring anturis to monitor packet loss on my firewall wan interface

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False Connection errors on mysql connection monitoring?

JoVE 8 years ago updated 8 years ago 1

A monitor connected to one of our servers keeps sending out the following email every few minutes, with different time-stamps of course:


'Major Problem with SQL on master-db started at 15:05 EST on Thursday, March 23 with JoVE has ended at 15:06 EST on Thursday, March 23.'


Looking on the Anturis console it says the error is:


Cannot open MySQL server connection

Error code: 1600

Cannot open MySQL server connection. This may be caused by a problem with MySQL server or incorrect Monitor configuration.

To the best of our knowledge we have not made any changes to the monitor or the server and all was working fine earlier in the day. 'Major Problem' emails were sent out consistently every few minutes for 2 hours before we paused the monitor.


Any idea how we can prevent this?


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Mapped Drive Monitoring

iseeu 8 years ago 0

When I setup a new server i want to be able to manage a mapped network drive which is mapped as W:. It doesn't show up in the list of monitors and I cannot see how to do it through the custom monitors.

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Answered

Hi am getting build schema failed due to internal error, can assist with this?

zpg 8 years ago updated by Ilya (Here to help) 8 years ago 2

Hi am getting build schema failed due to internal error, event after installing the windows installer on a windows server 12 r2.

Answer
Ilya (Here to help) 8 years ago

Hi, it has been fixed. Please let me know if the problem persists.