Welcome to Anturis customer community !
Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.
Please note that IP address of NL agent has been changed to 5.79.100.165
Be able to ping using a domain
The ability to ping based on a domain name, rather than just an IP address :)
The report didn't generate on last monday (May 05, 2017).
On last monday the Antures didn't generate report but I need it. Is it possible generate again?
anturis-agent-service monitor
I've enabled the monitoring of the anturis agent on our server, but it shows as red. Monitoring is working as expected for the rest of the components we're monitoring (using the agent)
Anturis down?, I cannot login neither im receiving notifications
I cannot login and notifications are not beeing sent. Status?
Hi.
Unfortunately, we had issue which affected part of accounts. This issue has been fixed yesterday evening. Sorry for the inconvenience. Please let us know if the issue persists
I want to monitor Apache tomcat server through this tool is it possible
I want to monitor Apache tomcat server through this tool is it possible because i didnt install apache 2 and my Web API's are deployed on tomcat server
Is it possible to monitor CPU temperatures under Windows?
Is it possible to monitor CPU temperatures under Windows?
can anyone assist with configuring monitoring packet loss?
Need assistance configuring anturis to monitor packet loss on my firewall wan interface
False Connection errors on mysql connection monitoring?
A monitor connected to one of our servers keeps sending out the following email every few minutes, with different time-stamps of course:
'Major Problem with SQL on master-db started at 15:05 EST on Thursday, March 23 with JoVE has ended at 15:06 EST on Thursday, March 23.'
Looking on the Anturis console it says the error is:
Cannot open MySQL server connection
To the best of our knowledge we have not made any changes to the monitor or the server and all was working fine earlier in the day. 'Major Problem' emails were sent out consistently every few minutes for 2 hours before we paused the monitor.
Any idea how we can prevent this?
Mapped Drive Monitoring
When I setup a new server i want to be able to manage a mapped network drive which is mapped as W:. It doesn't show up in the list of monitors and I cannot see how to do it through the custom monitors.
Hi am getting build schema failed due to internal error, can assist with this?
Hi am getting build schema failed due to internal error, event after installing the windows installer on a windows server 12 r2.
Hi, it has been fixed. Please let me know if the problem persists.
Customer support service by UserEcho