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Here you can find answers to your questions, propose ideas or report a bug. Our team is here and does our very best to help you out as soon as we can.


Please note that IP address of NL agent has been changed to 5.79.100.165

0
Fixed

Anturis website down

Eddie 10 years ago updated by Ilya (Here to help) 10 years ago 5
anturis.com is currently responding with an HTTP 502 error, and has been down for over an hour now. Just posting it here in the hopes that someone will see it! I have tried tweeting them but no response as of yet.
Answer
Ilya (Here to help) 10 years ago
Let me notify you about planned server shutdown. It will be today from 10:00 till 11:00 EST.

We have a problem with one of hard disk in mirror raid. That was the reason of today's incident on the server.

We will replace the failed piece of hardware today.

We are terribly sorry for the inconvenience.
0
Answered

What order do you link things for dependencies?

NationalAutoCare 10 years ago updated by Ilya (Here to help) 9 years ago 2
It is not very clear in the documentation in which order you would link items to setup dependencies. Want to make sure I have them all setup properly.

Other than that, we've been using this for a couple of months now and have been very pleased.
0
Answered

Use HTML and CSS for content monitoring check

jdiaz1302 10 years ago updated by Ilya (Here to help) 10 years ago 2
Hi, I want to use the monitoring for websites and I in the page I put this line of HTML and CSS <p style="display: none;">OK_UP</p> son when the service looks for that string and for example the page has been modified  and don't show that string the is going to mark it as down, I set up pingdom and tested the service and it detects if I change that string, I tried to do the same with anturis but it is not seeing that text,
I tried in "HEADER found in" OK_UP and "BODY found in" OK_UP but got the same result.

Thanks in advance.
0
Answered

Where is the waterfall in fullpage monitoring?

Alwin 10 years ago updated by Ilya (Here to help) 10 years ago 2
I can't find the way to display the waterfall charts in a fullpage monitoring sensor. How to do that? Thank you for your help! Regards,
Alwin
0
Answered

Error 2003: Too much data

rockmonkeyz 10 years ago updated by Ilya (Here to help) 10 years ago 2
I'm trying to monitor a fullpage load on a website and the test returns: Error 2003: Too much data. What does this error mean?
0
Answered

Local Processes Monitor

steve leroux ntl gmail 10 years ago updated by Ilya (Here to help) 10 years ago 4
Hi, 
I am evaluating this very cool cloud service was testing out monitoring local processes.
I set 1 up and it detected the process.
I set it so that it should alert if less than 1 process exists but it always shows as green/success.
Am I doing something wrong?
0
Not a bug

Header Check on 302 Redirect

iceblink 9 years ago updated by Ilya (Here to help) 9 years ago 1

I can't seem to get Anturis to match any part of the Location string in a redirect.

For example, if abc.com is answering with 302 redirect to xyz.com/blah, it seems I should be able to put a substring of xyz.com/blah in the header content check.

Answer
Check this wiki article to learn about main concepts of Anturis monitoring console.
0
Answered

"windows event log"

gm rajkumar123 10 years ago updated by Jose Hart 9 years ago 5
I wanted to monitor Windows Event Log from Windows 2008 and 2012 severs which are hosted in MS Azure cloud. Is it possible monitor in REAL TIME to do it using Anturis?
Answer
Ilya (Here to help) 9 years ago

Hi,


We have released Windows Event Log monitor. You can find it in Windows Server component:

save image


PS Do not forget to update agent. https://anturis.com/wcc/#m=LA

0
Not a bug

Recorder says browser not supported.

jpalmer 11 years ago updated by Ilya (Here to help) 10 years ago 2
Trying to navigate to the following website in the recorder: http://tap2ride.com/mam/default/dialog/DefaultDialogLogin.asp - it tells me that the browser is not supported? Can you help?