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Local agent and amout of monitors

9 years ago • updated by 9 years ago • 12

I have installed local Anturis agent on a deducted box (linux) which was working fine since I have added another website to monitor (via HTTP). All available monitors are working fine except that local one. Also I have another websites on same server where new site is set and those are working fine with a local agent monitors. Are there any limitations for local agent monitors? Also how Anturis monitor comes on an Apache logs?

Thanks

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9 years ago

Hi,

There are no limitations for local agents. Could you please provide us problem monitor name and agent? We will check what was wrong.
About apache log. In apache log you will see http request from our ip addresses. You can find all our IP addresses here http://wiki.anturis.com/index.php?title=Public_Agents_IP_Addresses

9 years ago

This is what I’m getting on a local Anturis monitor in that case:

HTTP Response

Headers

Status	406
Reason	Not Acceptable
Date	Thu, 16 Jul 2015 15:23:29 GMT
Server	Apache
Content-Length	226
Connection	close
Content-Type	text/html; charset=iso-8859-1

Body

<head><title>Not Acceptable!</title></head><body><h1>Not Acceptable!</h1><p>An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.</p></body></html>

Any clue what is going on?

9 years ago

Hi,

It is response from web server which you are trying to monitor. So, you need modify mod_security on your web server.

9 years ago

Interesting because I have another 4 websites on the same box monitored by Anturis and any of them are not returning that kind of error by a local monitor agent.

9 years ago

Local agent just receive this status from your web server and transfer it to anturis.com.
We can check it if you provide us monitor name and agent name.

9 years ago

Agent name: logmon.interacthosting.net
Monitor name: USCIB.com (HTTP)

9 years ago

3 requests to uscib from your local agent works ok but after your server responded with 406 status. Looks like your server consider this requests like suspicious. I suggest to add IP address of local agent to white list in mod_security.

9 years ago

OK, got it solved.

9 years ago

Interesting that local agent is not showing as Anturis Agent in the logs - one of the reason why I wasn't able to solve that issue from the beginning.

9 years ago

Yes, old agent doesn't introduce like Anturis Agent. I suggest you to update agent. For last two year a lot of bug was fixed and many improvements was implemented. To update agent open anturis console->Locations&Agents tab->Press 'Update available' near the agent

9 years ago

Well, it looks like another topic got resolved.

Thanks

Answered

9 years ago

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