0
Fixed

graph lines not showing

rotate4all 6 years ago updated by Ilya (Here to help) 5 years ago 5
The actual graphs are loading but whitout lines as dots. If I hover my mouse pointer around the graph where the lines should be, the pop-up info is showing normally. It's as if the lines and dots are invisible.

I tried clearing browser cookies/cache, re-adding the monitors on the dashboard but nothing worked.
Hopefully this gets fixed soon, otherwise I will have to remove Anturis and install a different monitoring service.
Under review
Hi,

What browser are you using and what version?
Using Chrome Version 43.0.2357.81 m.

Even though the problem persists at each load, I may have found a temp fix by re-sizing the browser window from fullscreen to windowed then back again at which point all lines re-appear on the graphs.
Hi,

Thanks.
You are right. With Chrome version 43.0.2357.81 our graph not showing at the first time. We will fix it soon.

Workarounds:
1. Window re-sizing, as you mentioned
2. Refresh page by F5
3. Open another monitor after empty graph
Fixed
This issue has been fixed. Please check