0
Fixed
graph lines not showing
The actual graphs are loading but whitout lines as dots. If I hover my mouse pointer around the graph where the lines should be, the pop-up info is showing normally. It's as if the lines and dots are invisible.
I tried clearing browser cookies/cache, re-adding the monitors on the dashboard but nothing worked.
Hopefully this gets fixed soon, otherwise I will have to remove Anturis and install a different monitoring service.
I tried clearing browser cookies/cache, re-adding the monitors on the dashboard but nothing worked.
Hopefully this gets fixed soon, otherwise I will have to remove Anturis and install a different monitoring service.
Customer support service by UserEcho
What browser are you using and what version?
Even though the problem persists at each load, I may have found a temp fix by re-sizing the browser window from fullscreen to windowed then back again at which point all lines re-appear on the graphs.
Thanks.
You are right. With Chrome version 43.0.2357.81 our graph not showing at the first time. We will fix it soon.
Workarounds:
1. Window re-sizing, as you mentioned
2. Refresh page by F5
3. Open another monitor after empty graph