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Uptime monitor creation error Cloudlinux

Maurits 7 years ago • updated by João Junior 7 years ago • 4
I'm trying to setup the uptime monitor through the cPanel/WHM plugin, running on Cloudlinux. But every time I get the following error: "Uptime monitor has not been created".
Any advice?
João Junior 7 years ago
go to your WHM and check the Manage Shell Access to make sure that the anturis account is not with the shell disabled ... i was able to fix that issue myself once i inserted that user account into Normal Shell* or Jailed Shell ... it will always fail if the anturis account is marked as Disabled Shell ...
Maurits 7 years ago
Hi João, thanks for your reply. I looked into that, but there is no user 'anturis' listed there which I can grant access. However I can see in the usage reports of WHM that there are process running under the username 'anturis', so the user does exist. Any ideas?
João Junior 7 years ago
the username should be "anturism" and its listed as domain "anturis.monitor"
João Junior 7 years ago


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