Uptime monitor creation error Cloudlinux

10 years ago • updated by 10 years ago • 4

I'm trying to setup the uptime monitor through the cPanel/WHM plugin, running on Cloudlinux. But every time I get the following error: "Uptime monitor has not been created".
Any advice?

Vote

Replies 4
Oldest first
- Newest first
- Oldest first

10 years ago

go to your WHM and check the Manage Shell Access to make sure that the anturis account is not with the shell disabled ... i was able to fix that issue myself once i inserted that user account into Normal Shell* or Jailed Shell ... it will always fail if the anturis account is marked as Disabled Shell ...

10 years ago

Hi João, thanks for your reply. I looked into that, but there is no user 'anturis' listed there which I can grant access. However I can see in the usage reports of WHM that there are process running under the username 'anturis', so the user does exist. Any ideas?

10 years ago

the username should be "anturism" and its listed as domain "anturis.monitor"

10 years ago

Customer support service by UserEcho