Uptime monitor creation error Cloudlinux

9 years ago • updated by 9 years ago • 4

I'm trying to setup the uptime monitor through the cPanel/WHM plugin, running on Cloudlinux. But every time I get the following error: "Uptime monitor has not been created".
Any advice?

Vote

Replies 4
Oldest first
- Newest first
- Oldest first

9 years ago

go to your WHM and check the Manage Shell Access to make sure that the anturis account is not with the shell disabled ... i was able to fix that issue myself once i inserted that user account into Normal Shell* or Jailed Shell ... it will always fail if the anturis account is marked as Disabled Shell ...

9 years ago

Hi João, thanks for your reply. I looked into that, but there is no user 'anturis' listed there which I can grant access. However I can see in the usage reports of WHM that there are process running under the username 'anturis', so the user does exist. Any ideas?

9 years ago

the username should be "anturism" and its listed as domain "anturis.monitor"

9 years ago

Customer support service by UserEcho