Failed with code 8,General plugin failure error

Fahad 5 months ago 0

Hi Anturis team,

I am getting "Failed with code 8,General plugin failure" Error code on Windows Server 2016 when I trying to execute a shell command and Iam just clicking on the "Execute" button as a testing, otherwise it gives me alerts for failing,I've also added anturis_restrict and anturis_agent account in the local admin group already but no luck.

I also get the same when trying to set up a log monitor.

The base disk/cpu and process monitors are working fine.

Attached are screenshots of the Anturis Agent log which show that the plugins are failing, please resolve this issue as soon as possible.