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Under review
Anturis Monitoring Agent stops every time server reboots
I've installed the agent on a few Windows 2012 R2 Servers - and even after a fresh install, every time one of these servers reboots, the agent service is stopped upon starting up again. If I try to start the agent service manually, I get an "Error 1069: The service did not start due to a logon failure." I haven't made any changes to the Anturis Agent since installing. Re-installing the agent seems to fix it and start the service again, until the next reboot.
Customer support service by UserEcho
Hi!
Would you please share logs from c:\programdata\anturis monitoring\ and a screenshot of the service in question with the account it should run under visible?
Thanks!
Which log file? There are a ton.
Hello!
That would be nice if you could zip all theese logs in that folder into a file and share it with us.
Thank you!
anturisagentstopped.JPG
anturislogs.zip
Could you please repeat agent installation and provide MSI logs created as follows:
msiexec /i anturis-agent.msi /l log.txt