Anturis Monitoring Agent stops every time server reboots
busdanturis 5 years ago • updated by Alexander Artamonov (Here to help) 5 years ago • 6
I've installed the agent on a few Windows 2012 R2 Servers - and even after a fresh install, every time one of these servers reboots, the agent service is stopped upon starting up again. If I try to start the agent service manually, I get an "Error 1069: The service did not start due to a logon failure." I haven't made any changes to the Anturis Agent since installing. Re-installing the agent seems to fix it and start the service again, until the next reboot.
Customer support service by UserEcho
Would you please share logs from c:\programdata\anturis monitoring\ and a screenshot of the service in question with the account it should run under visible?
Which log file? There are a ton.
That would be nice if you could zip all theese logs in that folder into a file and share it with us.
Could you please repeat agent installation and provide MSI logs created as follows:
msiexec /i anturis-agent.msi /l log.txt