Agent running properly on component, but does not appear in list--cannot add
Hi, I've got 12 computers running agents (green light, connected, different names), but only four are appearing in the list of computers. I therefore cannot monitor these machines. Can you please assist? Thanks
Customer support service by UserEcho
Hi, S Shrank,
sorry for the late response.
If the issue is still present, please send the detailed description to firstname.lastname@example.org
It's ok. I also already submitted a ticket to email@example.com but no one could help me (I was told this is "normal behavior"). I finally figured it out.
For those who also have this issue:
Also, if you are trying to use the Anturis Wiki, there is a long-standing gateway error that prevents it from being used. I have reported this but it didn't seem to help. Here is an example: