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Under review

Shell and log General Plugin Failure Error Code 8

BASTechnologies 4 years ago updated 2 years ago 3

Hi,

Similar to another reported bug, but not quite the same symptoms. I am getting Error code 8 on Windows 2012 server when I try and execute a shell command ( I try 'echo test' to keep it simple), I also get the same when trying to set up a log monitor. The base disk/cpu and process monitors work fine. I am using the same settings as I used successfully on 2008R2 servers which I set up monitoring two years ago.

Attached are two screenshots of the Anturis Agent log which show that the plugins are failing because the restricted token cannot be constructed. I have three servers which I am setting up 2 of them have the same issue, the third allows shell commands.

It is critical for my business to get this working as soon as possible, please assist.

Under review

Hi,

do you have a domain controller? Is any agent installed on DC?

Hi, It's been a while but I am coming back to this again. The issue was never resolved. No there is not an agent on the DC.

Not the ideal answer but I put the anturis_restrict account in the local admin group and it works fine.