- Public Forum
-
Questions
0
Under review
what ports use to agent
Hi,
My name is Robson, What ports are use to ip below:
5.175.194.118
5.79.100.165
72.249.77.101
67.225.148.163
199.167.17.37
89.253.231.166
181.41.210.215
61.195.97.113
122.0.69.137
116.251.211.248
Because I have some problem with my agent wich not connect in my server.
Customer support service by UserEcho
Hi,
Agent use any open port. To connect agent to anturis.com need to allow incoming/outgoing connection to 67.225.148.163
Dear,
In which port does anturis client connects to IP 67.225.148.163?
Which protocol is used for that, TCP or UDP?
We have been experiencing problems with multiple shell monitors on the same agent.
It seems that when one of the monitors halt or takes too long to respond, the other monitors are affected.
Does that make any sense to you?
NTK.
Hi,
As I mentioned early, agent use any open ports on your server. Agent make connection to 443 port at 67.225.148.163(anturis.com). We use tcp only.
To figure out this issue please indicate agent name with this issue and affected monitors. Also please send us log files from /opt/anturis/log/ or C:\ProgramData\Anturis Monitoring if you are using windows version.
Hi,
I'm have many problem with agent of the Anturis, in this case I have wich to restart the agent when I receive problem to all services.
Hi,
We can help you. To figure out this issue please indicate agent name with this issue and affected monitors. Also please send us log files from /opt/anturis/log/ or C:\ProgramData\Anturis Monitoring if you are using windows version. You can send log files to support@anturis.com and please zip it.