email when agent offline?

Dom R 10 years ago updated by micropter 9 years ago 4
How do I set this monitor to email me whenever an agent goes offline? The only thing I need this monitor for is so I could get an email, since I only have one 24/7 server running and no other client to check and make sure it's running. When an agent is offline, it defaults to "NO DATA" instead of an error, so I never get the email, even though I have it set to email me for all alert types.
Never mind, apparently the email is sent on a 20 minute delay. Any way to shorten that?
Under review

Email with error should came for your process monitor after 6 minutes. Please forward this email to support@anturis.com We will investigate it. 
Is there any way to get a e-mail when the agent goes offline?