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Anturis dashboard inaccessible; some monitors simply cannot be reached?
This afternoon some of our Microsoft Azure cloud services had their virtual servers re-imaged. Which is fine, since everything is back to normal operations. However, Anturis HTTP monitors from various global locations (Berlin, Vancouver, California) cannot seem to sense their availability and still report them down. No matter how I reconfigure the monitors.
After some hours, the entire anturis.com dashboard came crashing to a error 502 and cannot be accessed now.
After some hours, the entire anturis.com dashboard came crashing to a error 502 and cannot be accessed now.
Customer support service by UserEcho
Network Error
Error code: 1201
The target host is down or unreachable, refused the connection or closed the connection unexpectedly. Check if the target host is up and reachable, and the web server responds on the specified port.
Which is somewhat puzzling as we can access them without observing any problems. What is not clear is if all global monitoring agents face the same problem or only one/some of them; the graph UI only draws one line at this point of time.
I have kept some old monitors deliberately in that stuck state.
As I see all faulty monitor are HTTPs. Looks like you turn SSLv3 off on January, 24 and after this it failed. It is old monitors and it was created before we start supporting other options expect sslv3. That is why newly created monitors returns ok. Unfortunately, you need to recreate this monitors.