notification not working

steve leroux ntl 8 years ago updated by Ilya (Here to help) 8 years ago 4

Hi Support,

I had an incident today and I didn't get the SMS or Email notification.

Is notifications broken?

correction. Email is working but SMS did not.

Under review


As I see SMS was sent to your phone number. And our SMS gateway provider marked it as delivered. Could you please confirm that you didn't receive it yet.